Creating Value through Interaction


New Management Science
Efforts to make tacit interactions (and hence the talent that undertakes them) more effective require changes in every facet of a business, from hatching strategies to organization to managing talent and leveraging IT. Each of these is essentially a piece in a set of interconnected changes. The focus of managerial action is to establish conditions that allow tacit interactions to emerge and flourish rather than trying to engineer connections from the top down. Management's job is to foster connectivity, remove barriers, facilitate learning, and provide new tools that help workers collaborate and learn within an environment that demands more and more complex and often decentralized decision making.
~ Competitive Advantage from Better Interactions, McKinsey Quarterly November 2006

Participation

Ross Mayfield's //Power Law of Participation//

Co-Operation and Conflict

Studying Co-Operation and Conflict between Authors with history flow Visualizations